The SFMI Assessments
Our assessments delve into how FM providers embed sustainability into the management and operations of their organisation across 23 ESG criteria.

Align with sustainable thought leadership, upskill your business and be recognised as a leading organisation in the industry.
The assessment process

The Certified assessment has 4 stages:
- An initial assessment of current sustainability performance. This includes information known to the SFMI and Acclaro as well as public information. The SFMI then provides the Partner with a set of areas of focus to prepare them for the audit.
- Audit – This assessment is performed as a direct audit virtually with the Partner over 1 or 2 days (depending on the membership level). This audit assesses the Partner against the 23 Criteria and gives them a score from 0-5 for each.
- Additional evidence – Following the sudit, Partners have the opportunity to submit additional evidence to support their audit. The SFMI makes a final assessment and overall scores are given
- Feedback – The SFMI provides partners with feedback through a Company Scorecard with recommendations.
Why assess sustainability
The SFMI provides a credible single assessment score for comparable measure and benchmark against other FM companies.
The assessments provide a detailed roadmap of how FMs embed sustainability within their organisation. It identifies areas of weakness and provides an improvement plan.
“The SFMI programme has been incredibly valuable for us at Churchill Group, and we have strived to align our priorities with the criteria as much as possible. Of particular importance to us in the current regulatory climate where disclosure is paramount, has been the validation, transparency and in depth review provided.”
Hannah Dales, Head of Environment at Churchill Group
Join the SFMI
Joining The SFMI community is a vital first step in committing to the highest standards of sustainable and responsible FM.
The 23 ESG Criteria for Sustainable FM
We use 23 ESG criteria to assess organisations against in our SFMI assessments. This report is a guide for FM providers, FM Teams and Property teams, and explains each of the 23 ESG criteria, how it relates to sustainability in the built environment; its impact on FM roles, and how to manage them. It also shows how the criteria interlink with each other and outlines what sustainable FM leaders should be achieving according to the SFMI scoring assessment. The criteria are updated annually to reflect key industry and regulatory changes
The 23 ESG Criteria 2024
The 23 Criteria for Sustainable FM
