In 2018, WWF-UK was in the process of setting out a long-term strategy to reverse the decline of nature and expand its own scope to influence broader environmental and ethical issues such as climate change. As the previous facilities management (FM) services contract was ending in October of that year, the organisation spotted an opportunity to bring in a new FM solution that could help it achieve these goals.
WWF-UK’s aims were to embed ethical criteria at every stage of the procurement process; ensure that every ethical aspect included in the procurement process would lead to a tangible or measurable output; and encourage tender proposals that would create the leading UK sustainable FM service. WWF-UK’s procurement team needed to put together a focused procurement process that excited businesses with a similar ethical focus.
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