Royal Bank of Scotland Group is one of the largest British banking and insurance holding organisations which has undergone a series of major changes over the past decade.
RBS has stated publicly a suite of environmental targets, involving energy, waste, water, transport and paper, where FM has a crucial role to drive change. As part of this programme RBS sought to engage staff through an employee participation programme called JUMP. RBS piloted JUMP in 2016 for 70 teams in a range of workplace locations including branches, offices and cash centres, with over 2,500 activities logged to reduce our environmental impact via the app JUMP”.
JUMP motivates RBS colleagues to practise sustainable behaviours at work, including energy saving, recycling and sustainable travel. At the heart of the digital programme is competition, with colleagues organised into teams based on their department and location, and there are leader boards showing which teams and individuals are performing best. Each month there are prizes for top-performers including M&S, iTunes and other high street vouchers.
A training course was sought to help embed the knowledge and learning to the FM’s to enable the success of the engagement programme.